‘Making a difference’: Santa Rosa’s Luther Burbank Savings completes 1,800 welfare-check calls to customers

Dollars and cents usually take center stage when a bank reports its quarterly results to investors.

But Wednesday’s investor relations call reporting the first-quarter results of Santa Rosa-based Luther Burbank took a different turn.

CEO and President Simone Lagomarsino said the pandemic inspired bank employees to make welfare checks of their customers — whose average age is 68.

That’s 40 employees calling more than 1,800 customers.

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Kathleen Rhodes

Kathleen Rhodes, Founder of What's Up Santa Rosa

Kathleen Rhodes is the founder and CEO of Appy Marketing, a digital marketing agency that specializes in helping small businesses and startups grow their online presence. With over 15 years of experience in the industry, Kathleen has a proven track record of delivering successful marketing campaigns that drive results. Her passion for technology and innovation has led her to develop cutting-edge strategies that leverage the latest digital tools and platforms. Kathleen is known for her strategic thinking, creative problem-solving, and unwavering commitment to her clients’ success. Under her leadership, Appy Marketing has become a trusted partner for businesses looking to thrive in the digital age.

What's Up Santa Rosa

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