‘Making a difference’: Santa Rosa’s Luther Burbank Savings completes 1,800 welfare-check calls to customers

29 April 2021

Dollars and cents usually take center stage when a bank reports its quarterly results to investors.

But Wednesday’s investor relations call reporting the first-quarter results of Santa Rosa-based Luther Burbank took a different turn.

CEO and President Simone Lagomarsino said the pandemic inspired bank employees to make welfare checks of their customers — whose average age is 68.

That’s 40 employees calling more than 1,800 customers.

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