Local complaints, state investigation dogs COVID-19 test company Medivolve with 2 Sonoma County sites

29 September 2021

The California Department of Public Health is investigating a company that operates two coronavirus testing sites in Sonoma County, and county officials are now urging residents to have their testing done elsewhere.

The news comes in the wake of numerous complaints about confusing, delayed or nonexistent test results, along with issues over the company’s billing practices.

State health officials said they could not comment on Medivolve, which runs testing sites at Santa Rosa Plaza and Petaluma Premium Outlets, because of its ongoing investigation. The company’s third North Bay location is at Vacaville Premium Outlets.

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