4 February 2021
Acknowledging the “debacle” that forced the cancellation of thousands of coronavirus immunizations last week, Sonoma County officials vowed Wednesday to take greater control over distribution of the vaccine while noting there is little chance of fixing a flaw in the online portal that allows people to sign up for shots before their turn.
The screening process on the OptumServe website — which relies on a “stupid, inadequate question,” Sonoma County Supervisor Lynda Hopkins said — still fails to stop people younger than 75 from booking appointments more than a week after the county asked the company to improve the site.
The problem at the OptumServe clinic at the Rohnert Park Community Center is now in danger of being repeated at other vaccination sites in the county. A similar glitch is already causing a scramble at clinics managed by West County Health Centers and Sonoma Valley Health Partners, both of which have been working to cancel appointments for those younger than 75.
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