11 September 2020
Most Sonoma County residents now have the option to text 911 in an emergency, as part of a new service intended to help people with certain disabilities or anyone who might not be able to safely call for help.
Police departments in Santa Rosa, Petaluma, Rohnert Park and Healdsburg launched the service Tuesday to comply early with a state law requiring every public safety answering point to have a text option by Jan. 1, 2021.
Anyone who opts to text emergency dispatchers just has to enter “911“ as the recipient for their message. Police advised the first message should include the location of the emergency and the type of help needed such as police, fire or medical.
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