Local complaints, state investigation dogs COVID-19 test company Medivolve with 2 Sonoma County sites

The California Department of Public Health is investigating a company that operates two coronavirus testing sites in Sonoma County, and county officials are now urging residents to have their testing done elsewhere.

The news comes in the wake of numerous complaints about confusing, delayed or nonexistent test results, along with issues over the company’s billing practices.

State health officials said they could not comment on Medivolve, which runs testing sites at Santa Rosa Plaza and Petaluma Premium Outlets, because of its ongoing investigation. The company’s third North Bay location is at Vacaville Premium Outlets.

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Kathleen Rhodes

Kathleen Rhodes, Founder of What's Up Santa Rosa

Kathleen Rhodes is the founder and CEO of Appy Marketing, a digital marketing agency that specializes in helping small businesses and startups grow their online presence. With over 15 years of experience in the industry, Kathleen has a proven track record of delivering successful marketing campaigns that drive results. Her passion for technology and innovation has led her to develop cutting-edge strategies that leverage the latest digital tools and platforms. Kathleen is known for her strategic thinking, creative problem-solving, and unwavering commitment to her clients’ success. Under her leadership, Appy Marketing has become a trusted partner for businesses looking to thrive in the digital age.

What's Up Santa Rosa

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